Last modified: 20 May 2018
We may collect and receive information about users of our Services ("users," "you," or "your") from various sources, including: (i) information you provide through your user account on the Services (your "Account") if you register for the Services; (ii) your use of the Services; and (iii) from third-party websites, services, and partners. We, as official providers of Products and Services presented at this PharosN Portal and providing services under the terms described in the Legal section welcome and thank you for your interest in its using. There are many different ways you can use our services by subscribing for service, downloading a copy of our software, installing it locally, running it as free or paid option, learning how to maximize your business and application results with these powerful digital transformation tools, sharing your achievements and communicating with other people or creating new content.
While using our services we want you to be clear how information which you provide is used and protected for your privacy and what you can do to contribute to its protection.
We made this document in the way to keep it as simple as possible, but if you’re not familiar with any special terms like cookies, pixel tags, IP addresses, browsers, Engines then read about these in relevant sources e.g. terminology first. Your privacy matters to us as we by all reasons want to ensure long term business with you as our Customer need to secure your interests in applications based on our services and existing legal requirements in your and our countries. Please read the document carefully to get learn about our practices and if you have any questions review relevant legal sections in the Questions and Answers pages.
Information we collect
We collect information required to provide effective and secure services to all Portal Members which are implemented by Members as self-managed ones. It requires unique and secure identification, verification and monitoring of online activities along the whole Member sessions receiving services in two ways:
Our services require you to register for a Member Account. When you do so voluntarily you provide:
This minimum amount of information that allows us
The information and measures are aimed at providing you with reliable online self-managed business environment while securing and protecting your intellectual rights and our business interests.
Nowadays whenever you use any website, mobile application, or other Internet service, there’s certain information that almost always gets created and recorded automatically by various parties. The same is true when you use our services. We may collect information about the services that you use and how you use them, like when you visit PharosN portal or related websites, what services and when you subscribed to, how you use it, view and interact with its content. This information includes:
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). We may associate your device identifiers or phone number with your Account to improve your security and access to your account.
When you use our services or logging content provided in your personal areas, we may automatically collect and store certain information in Engine logs. This may include:
When you use a location-enabled service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
Certain services include unique identification numbers. The information about your Engine installation (unique ID, version, its valid running subscriptions, their IDs, assignment to particular organizational group you supervise or take part in) may be sent to PharosN portal when you subscribe, install or end subscription to that service or when that service periodically contacts our Engines, such as for automatic updates.
Engine and client specific information such as your Engine ID, client ID, user ID is collected when accessing PharosN portal from your client software. It is used for associating these identifiers with your account to improve your security and access to your account.
We may collect and store information (including personal information) locally on your device using various methods such as browser web storage, and application data caches.
The information we collect about all our services and members is used for providing, maintaining, protecting, improving the services, developing new ones and protecting our business and our users running services as well as for our legal obligations to comply with the laws of Austria as country of our company registration and European Union in general.
The information is required to ensure your control over your personal account and its protection against any third party attempts to access your self-managed content, while making services, logs and relevant documents available to you at any time and from any location.
Your personal information as provided during registration is kept inside the PharosN portal, it’s not shared with their parties, and there are no global directories and public access to this information. Your personal information is presented to you in your personal area and in official documents which you may need to have such as service order, subscription confirmation, invoice, agreement.
Some personal data such as your name, picture, email and/or mobile phone contacts is provided to members of your virtual organizations which you may set, supervise or join as member to facilitate collaboration in implementation of joint activities. You see the same information about them as well.
The PharosN portal does not have public directory of its members. Its main objectives are assisting customers in effective application of PharosN digital transformation tools to developing new business opportunities, research and innovation, and learning. The portal membership is not public one unless you decide to make others know what you do, share your results, services and applications. The portal membership does not require to providing any sensitive personal data for its members such as Race, Health status, Sexual orientation, Religious beliefs, Political beliefs, Race.
We consider that you know whom and why you want to collaborate to and set your business relations. That is why initial communications between Portal Members which do not belong to the same organizational group can be made only outside the PharosN portal, meaning that one can invite you to join his/her VOrg group only if he/she knows your email account or you provided it personally.
However the information which you may provide in your advertisements or business service offers as well as registering as Business Partner and PharosN Discovery web becomes public one and available to every Internet user.
When you contact our support service we may keep a record of your communications to help solve any issues you might be facing. We may use your email address to inform you about services, such as letting you know about upcoming changes or improvements or notifications related to your activities as Master or Supervisor and acknowledging your activities in your personal area for example changing of your personal data, email, picture, etc.
We use information collected from your PharosN software clients IDs, cookies and other technologies, to improve your user experience and the overall quality of our services. For example, by saving your location, IP and language preferences, can improve focusing of our services to you preferences by geography and industrial branches.
We store and process personal information on PharosN portal located within European Union subject to corresponding legal protection and regulations including General Data Protection Regulation (GDPR).
Considering complex nature of privacy concerns in our world we want to be clear about what information we collect, how it is used and why it is done.
You can make your choices about how it is used and how you want to have interaction with PharosN portal in your personal area for
You may set your browser to block PharosN portal cookies associated with its services. It however would require your manual login if your cookies are disabled.
Accessing and updating your personal information
Whenever you use the PharosN portal services, you have full access to your personal information and can export it for you profile portability. It should be entered by you personally and you are responsible for its correctness. If this information is incorrect then there could be the following optional reasons:
In the cases #1 and #2 you have ways to update it quickly to keep legal compliance to TOS. When updating your personal information, we may ask you to verify your identity before we can act on your request.
In the case #3 you need promptly change your login and password and review possible reasons of the problem. Then notify the support about each such case.
In the case #4 you shall notify the support about each such case keeping in mind that there are namesakes and we identify every user not only by names but some other unique identifiers.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be impractical.
Wherever you can access your account and introduce corrections yourself it can be done for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active Engines and may not remove information from our backup systems.
You personal account is managed by you only. This personal information is not shared with third parties and complies to General Data Protection Regulation by European Union unless one of the following circumstances applies:
You use tools and instruments in your personal area which allows you releasing your personal information by inviting someone to join your virtual organization or accept invitation of other persons to join their organizations/associations. When you become a business partner and want to publish your business offers at PharosN Discovery you share your personal information outside the PharosN portal.
In rare cases when there are issues related to your account and access to services it shall be managed by PharosN portal administrator who able to:
We may share personal information with organizations or individuals if there is a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
We may share aggregated, non-personally identifiable information publicly and with our partners like publishers, advertisers or connected sites. For example, we may share information publicly to show trends and statistics about the general use of our services.
We do our best efforts to protect PharosN portal and its Members from unauthorized access to or unauthorized alteration, disclosure or destruction of information kept in its databases. In particular:
We do not collect information from children under the age of 14, and children under 14 are prohibited from using our Services.
The data controller of your personal information is GOLEM - Gesellschaft für integrierte mikroelektronische Komplettlösungen Gesellschaft m.b.H., Austria.